North East Essex out-of-hours
North East Essex out-of-hours

The North East Essex GP out-of-hours service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

We provide services to patients whose health care needs are commissioned by the following Clinical Commissioning Groups in the North East Essex area:

  • North East Essex

How does the out-of-hours service work?

North East Essex GP out-of-hours service does not offer walk-in appointments, so access to the service is via the national NHS 111 call line. In North East Essex this service is delivered by IC24.

Calls to NHS 111 are free from mobile phones and landlines and the service can be accessed 24 hours day, 365 days a year by dialling 1-1-1.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer your case to the out-of-hours service.  This will then result in either:

  • A telephone consultation with a doctor or nurse practitioner
  • A face to face appointment to attend a primary care centre to see a doctor or nurse practitioners

or

  • A home visit from one of our doctors or nurse practitioners

We provide GP out-of-hours services Monday to Friday from 6.30pm to 8.00am, and for 24 hours at weekends and during bank holidays.

Information Sharing

Care UK retains records about the healthcare and treatment you receive as one of our patients. This helps us to ensure that you get the best possible care from us. We have a legal duty to keep this information confidential and we will only ever use or pass on information about you where there is a genuine need for it.

As an OOH patient we will share details of your consultation with your GP to ensure continuity of care.

We may also share your information for the purposes of ongoing care with other Health or Social Care organisations eg NHS Trusts, Social Services, GPs, OOHs providers and ambulance services.

If you do not want your information to be shared then please speak to the clinician who will note your objections and explain to you the possible consequences of your decision, which could include delays in receiving ongoing care.

What's new at North East Essex out-of-hours

Our news

A year of fundraising for our charity partner Bowel Cancer UK

A year of fundraising for our charity partner Bowel Cancer UK

November 29 2019

To kick off the partnership in October 2018 we donated an amazing £10,000 and from a range of fundraising throughout the year made a grand total of £14,268.00.B

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Q&A with Afiniki Akanet as part of Black History Month

Q&A with Afiniki Akanet as part of Black History Month

October 30 2019

Black History Month is a celebration of achievements and contributions by the black community that is celebrated worldwide.

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Black History Month 2019

Black History Month 2019

October 30 2019

As Black History Month comes to a close this week, we would like to highlight some of the amazing Black and Asian health workers that have made a difference in

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Health news

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Is bunion pain getting in the way of your life?

January 22 2020

Bunions can have a negative effect on your day to day life, making it hard to walk and wear shoes which are tight to your feet. A bunion is a bony lump tha

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