North East Essex out-of-hours
North East Essex out-of-hours

The North East Essex GP out-of-hours service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

We provide services to patients whose health care needs are commissioned by the following Clinical Commissioning Groups in the North East Essex area:

  • North East Essex

How does the out-of-hours service work?

North East Essex GP out-of-hours service does not offer walk-in appointments, so access to the service is via the national NHS 111 call line. In North East Essex this service is delivered by IC24.

Calls to NHS 111 are free from mobile phones and landlines and the service can be accessed 24 hours day, 365 days a year by dialling 1-1-1.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer your case to the out-of-hours service.  This will then result in either:

  • A telephone consultation with a doctor or nurse practitioner
  • A face to face appointment to attend a primary care centre to see a doctor or nurse practitioners

or

  • A home visit from one of our doctors or nurse practitioners

We provide GP out-of-hours services Monday to Friday from 6.30pm to 8.00am, and for 24 hours at weekends and during bank holidays.

Information Sharing

Care UK retains records about the healthcare and treatment you receive as one of our patients. This helps us to ensure that you get the best possible care from us. We have a legal duty to keep this information confidential and we will only ever use or pass on information about you where there is a genuine need for it.

As an OOH patient we will share details of your consultation with your GP to ensure continuity of care.

We may also share your information for the purposes of ongoing care with other Health or Social Care organisations eg NHS Trusts, Social Services, GPs, OOHs providers and ambulance services.

If you do not want your information to be shared then please speak to the clinician who will note your objections and explain to you the possible consequences of your decision, which could include delays in receiving ongoing care.

Our news

Your winter survival guide 2017

Your winter survival guide 2017

November 30 2017

Sunlight is limited, the trees are bare and it’s cold outside. This can only mean one thing. Winter is on its way.  But don’t despair as it also means the 2017 winter survival guide is here too!

Read more >

Just thirty spoonfuls of sugar help lunch go down

Just thirty spoonfuls of sugar help lunch go down

November 6 2017

A worrying new survey from scientists based at Queen Mary University London has revealed the extraordinary levels of sugar lurking in lunchtime meal deals from high street chains.

Read more >

The secret to clean hands? Sing ‘Happy Birthday’ twice!

The secret to clean hands? Sing ‘Happy Birthday’ twice!

October 13 2017

Sunday 15th October is Global Handwashing Day, and according to the Royal Pharamaceutical Society we are not washing our hands as well as we should

Read more >

Raw and runny eggs are safe to eat, says food safety watchdog

Raw and runny eggs are safe to eat, says food safety watchdog

October 12 2017

For everyone who likes to start the day with an egg, this week’s news from the Food Standards Agency (FSA) is smashing.

Read more >